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axsapt

Customer Newletter

3 March 2008

 
 
 
 
 

TRAINING YOUR BUSINESS

Attention: Valued Customer

What's the quickest way to improve your business? Offer your team regular training to get them motivated and more productive! To browse available courses more>

Here at Axsapt our consultants are continually analysing and researching your business software to discover new and more efficient ways of getting things done. This month’s newsletter will explore various tips and tricks for your benefit which will save you valuable time.

Axsapt Skills Development Centre
All who have attended training at our Sydney Skills Development Centre will have experienced first hand the convenience and practicalities of our purpose built Computer Lab.

Now you can hire this private modern classroom by the day to conduct your own private technology training, discrete executive development, IT tutorials and staff induction programs more>

Referral Program
If you refer a friend or colleague and they subsequently purchase business software from Axsapt, you will be eligible for a payment of 5% with our thanks. Call us on 1300 297 278 today to receive your lead referral form.


If you would like to email support requests, please use support@axsapt.com.au rather than individual Axsapt Team Member email addresses.

Book your Support Site Visit by clicking on this link.


We value your feedback on this newsletter. Please [click here] to let us know what you would like us to address in future issues and Business Breakfast Briefings.

Click here for previous newsletters

In this Issue:

 
 
 
 

Tips and Tricks

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Sybiz Vision

In the new Vision 7 Bank Reconciliation Screen each column of data can now be sorted by clicking on the heading name. To reverse the order of the sort, click on the search heading again: the sort will be opposite ie Z-A. More Vision Tips> 


Sybiz Visipay

Before every pay, backup your data and the Visipay HOME directory. This will enable you to quickly restore if a mistake is made (such as rolling over twice). More Visipay Tips>


Advanced Business Manager

The Warehouse Management Module allows you to drag and drop stock to/from bins and stacking locations making allocation and management of stock in your warehouse a breeze. More ABM Tips>


WageEasy

When you drill down to reporting, you can click anywhere and the mouse cursor will change to a hand and show you a sub-report, detailing what that particular line is made up of. More WageEasy Tips>


Noble Matrix

The Viewer within Matrix allows you to view at a glance, stock on hand, quantities due in from suppliers, and due out to Customers, and what's available to sell.  More Matrix Tips>


SAP Business One

You can forecast sales for each product for the day, week or month which is used by the MRP wizard to determine what stock needs to be purchased or manufactured to satisfy demand. More SAP Tips>


Legrand CRM

The time taken to close an Activity such as a Service Request can be calculated automatically. This is a useful productivity metric that can be used to record performance or can be the basis of a billing system.. More Legrand Tips>


Staff Profile

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Welcome to Tarah Daniels and Paige Kohalmi who joined Axsapt in January.

Tarah's goal as our Customer Liaison Ambassador is 100% customer satisfaction. As well as answering the phones and logging support requests, Tarah will arrange site visits at a time that is convenient for you and focus on matching your needs to the correct training courses available in our training center.

Paige is responsible for the management of the support queue and addressing first level issues promptly and competently. Paige will also be assisting Tarah in logging support requests during peak periods.

Pasha Rahmati who joined us last year as a Senior Support Consultant is now visiting customers' sites to perform upgrades, backups and system evaluations.


Training Centre

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Did you know Axsapt are the only Sybiz Authorised Training Centre in NSW?

Introductory and Intermediate courses are ideal for employees who are new to the company and unfamiliar with the software.

Advanced courses are better suited to experienced users looking to get more out of their system. 

To view courses available [click here].

For advise on what courses are best suited to you, please contact Tarah Daniels on 1300 297 278. Don't forget to ask Tarah about "The Special."

New Products

Microsoft Dynamics Retail Management System RMS was released in January, 2008. Best known as a powerful multi-store Point of Sale with links to a variety of accounting systems including Sybiz Vision more>

 



Events

Axsapt Customers are invited to join us for a Business Breakfast Briefing on CRM: Customer Relationship Marketing. The seminar includes breakfast and will be held on Wednesday the 16th April, 2008 at 8:30 am. Click here for more information.

McDonald's Licensees are invited to join us for regular Web Demonstrations of Sybiz Vision and Visipay and eBOS Manager. Click here to register your interest.



Patches

If your system is not up to the current release shown below, please contact our support department to discuss whether upgrading your system is appropriate.

Note: not everyone should upgrade as this may affect 3rd party and custom applications that are in use at your site.

Axsapt eCommerce - Version 4.0

Advanced Business Manager - Version 3.05a

CS Fixed Assets - Version 4.5**

Import Costing - Version 7.4**

IMS/AMS - Version 2.3.8 Build 216**

Legrand CRM - Version 5.1**

Noble Matrix for Sybiz Vision - Build 385**

Noble Matrix for ABM - Version 3.18**

SalesMatrix 3.1053

SAP 2005A - Service Pack 01 Patch Level 42**

Sybiz Vision Version 7.0 General Release**

Sybiz Vision Service Manager 6.0 Service Release 1

Sybiz Visipay - Version 7.0 General Release**

WageEasy - Version 4.7.0.2567

** Updated since last newsletter

 



 

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